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Terms and Conditions

Last Updated: July 2025

1. Introduction

Welcome to ANDREA WIGGINS STRONG ("Company," "we," "our," or "us"). By accessing our services, including our coaching programs, group sessions, and membership content at andreawigginsstrong.com, you agree to these Terms and Conditions.

2. Services Description

We provide the following services:

  • One-on-one health and life coaching programs

  • Group coaching programs

  • Monthly membership content and support

  • Digital wellness resources and materials

3. Program Terms

3.1 One-on-One Coaching

  • Sessions must be used within 6 months to 1 year of purchase (depending on program)

  • 12 hours notice required for cancellation

  • Missed sessions without notice will be forfeited

  • No refunds on unused sessions

3.2 Group Programs

  • Access granted for duration of program plus 160 days

  • Live sessions cannot be made up if missed

  • Recordings available for 160 days after live session

  • No program sharing or redistribution permitted

3.3 Monthly Membership

  • Billed on a recurring monthly basis

  • 30 days notice required for cancellation

  • Access terminated at end of paid period

  • No partial refunds for unused time

4. Payment Terms

  • All prices are in USD

  • Payment is due in full before services begin

  • We accept all major credit cards

  • Late payments may result in service suspension

5. Refund Policy

  • 1:1 Coaching: No Refunds - However, subscription programs may be cancelled on a case by case basis.

  • Group Programs: No Refunds - However, subscription programs may be cancelled on a case by case basis.

  • Membership: No Refunds.

6. Client Responsibilities

You agree to:

  • Provide accurate health information

  • Participate actively in programs

  • Maintain professional boundaries

  • Keep login credentials confidential

  • Not share or redistribute materials

7. Medical Disclaimer

Andrea Wiggins Strong provides coaching and educational services only. We do not:

  • Diagnose medical conditions

  • Prescribe treatments

  • Replace medical care

  • Guarantee specific results

8. Intellectual Property

All materials, including but not limited to:

  • Workbooks

  • Videos

  • Worksheets

  • Meal plans

  • Exercise programs

are protected by copyright and may not be reproduced without permission.

9. Privacy & Confidentiality

We protect your privacy according to our Privacy Policy [LINK]. Client information is kept confidential except when:

  • Required by law

  • Authorized by client

  • Necessary for payment processing

10. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for:

  • Indirect damages

  • Lost profits

  • Personal injury

  • Third-party claims

11. Termination

We reserve the right to terminate services if you:

  • Violate these terms

  • Engage in harmful behavior

  • Share confidential materials

  • Default on payments

12. Changes to Terms

We may modify these terms with:

  • 30 Days notice for material changes

  • Notice posted on website

  • Email notification to active clients

13. Contact Information

For questions about these terms:

Andrea Wiggins

Email: [email protected]

14. Governing Law

These terms are governed by the laws of Texas, United States.

By using our services, you acknowledge that you have read, understood, and agree to these terms.